How BORAGOLD Rent-to-Own works
Learn what happens from choosing jewelry through completing your purchase. Eligible products show their cash and Rent-to-Own plans in the shop.
BORAGOLD Rent-to-Own process
How Rent-to-Own works
Follow these steps from selecting your jewelry to receiving it. Your exact prices, payment dates, and ownership terms will appear in your agreement.
- 1. Choose your jewelry
Select an eligible piece and review its available Rent-to-Own plan.
- 2. Submit your application
Complete the secure online application and upload the required supporting documents.
- 3. Verify your identity
Use the secure link sent to your email to complete identity verification. Verification does not guarantee approval.
- 4. Receive your decision
BORAGOLD reviews your information and emails you when a decision is ready.
- 5. Create your portal account
If approved, use the invitation link in your email to access your secure Customer Portal.
- 6. Review and sign
Review your agreement and disclosures, sign electronically, and save your payment method.
- 7. Make the initial payment
Pay the amount due in your portal to activate your Rent-to-Own agreement.
- 8. Track and enjoy
After activation, ask BORAGOLD for your order status; carrier tracking is supplied only when available.
Early Purchase & Save
Eligible customers may be able to complete their purchase sooner and save compared with continuing their remaining scheduled payments. When available for your account, check your Customer Portal for your current Early Purchase amount and savings.
Availability, amounts, and savings depend on the terms of your agreement. Approved applicants receive a personal account link by email.
Manage your BORAGOLD account
Once your account is active, visit the Customer Portal to access the account features available to you. Depending on your agreement, these may include your agreement and documents, payment schedule and history, receipts, remaining balance, available Early Purchase amount and savings, eligible payment changes, and messages. Contact BORAGOLD if you need help with access or payments.
Application & Verification
BORAGOLD may request information and supporting documents to review your application. You may also be asked to complete secure identity verification. Submitting an application, providing documents, or completing verification does not guarantee approval.
Rent-to-Own FAQ
What payment terms are available?
Eligible new offers may have a 6-month or 8-month term with weekly or biweekly payments. Review the product's plan for the exact amounts.
How do I apply?
Choose an eligible product and select Start Rent-to-Own Now to open the secure application.
What happens after I apply?
Complete identity verification using the secure email link. BORAGOLD then reviews your information and emails its decision. If approved, create your portal account, review and sign the agreement, save your payment method, and make the initial payment.
Why is identity verification required?
It helps review the application and confirm the applicant's identity. Verification does not guarantee approval.
Where do I pay, see my schedule, and find receipts?
Once your account is active, check the Customer Portal for available payment and account features. Follow your approved agreement's instructions or contact BORAGOLD for assistance.
When will my jewelry ship?
Your jewelry is prepared for shipment after your agreement is signed, your payment method is saved, and the required initial payment is successfully completed. Ask BORAGOLD for shipment status; tracking details are provided only if a carrier supplies them.
Can I reschedule a payment?
Eligibility and available dates depend on your agreement. Contact BORAGOLD before the payment is due to check your options.
What is Early Purchase and how much can I save?
If available under your agreement, it may let you finish before the regular schedule and save compared with the remaining payments. Ask BORAGOLD for your current amount and savings.
How do I contact BORAGOLD about my agreement?
Call or text us at +1 (678) 680-5595 or email support@boragoldstore.com.
Need help with your Rent-to-Own account?
Visit your Customer Portal when your account is active, or contact BORAGOLD about your application, agreement, payments, or access.