Jewelry Care and Support

Care

Store jewelry separately and avoid impact, chlorine, harsh cleaners and activities that can bend or scratch it. Ask us about care suited to the material and construction of your item.

Help with an item

If a piece arrives damaged or develops an issue, email support@boragoldstore.com with your order number, description and photos, or call or text us at +1 (678) 680-5595. We will review the item and applicable purchase terms.

Warranty status

No Worry-Free Warranty terms have been approved for publication here. Coverage, duration, exclusions and claim steps require BORAGOLD approval before any warranty promise is displayed.